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Terms & Conditions
WSK® provides its customers with resources to resell and distribute our products easily and effectively. However, we do have specific guidelines that must be followed. Please review these guidelines below. WSK® reserves the right to suspend or cancel a customer’s access to any or all services provided by WSK®. These suspensions or cancellations will come when we feel a violation has been made, if we decide that the account has been inappropriately used, or if we feel that the integrity of the WSK® brand is not being well represented. WSK® reserves the right to also limit quantities and to correct any typographical or pricing errors.
Shipping Methods
We reserve the right to ship orders via FedEx, USPS or UPS. Below is a list of items that cannot ship via air. These items will be pulled from any orders shipped air and will be shipped via ground separately. The customer will be responsible for the ground shipping charge of the separate items.
We reserve the right to refuse 3rd party shipping accounts.
Product Resources and Pricing
WSK® allows its customers to use its product images, descriptions, and price lists in a manner deemed acceptable by WSK®. Acceptable use includes downloading for viewing and editing, use on one’s website or other WSK® approved sites. It is also acceptable for reproduction of our media/resources in a printed manner such as advertisements, catalogs, brochures, or flyers. If a user purchases similar products from another source, they will not be allowed to use WSK® product images, descriptions, etc. for any purpose.
WSK® reserves the right to adjust prices and/or images at its sole discretion. Users will be notified of pricing adjustments in the ‘Alerts and Reminders’ section of wholesalesurvivalkits.com and/or via email. It is up to the end user to maintain current prices, images and product descriptions on their website.
These Terms & Conditions may change periodically. Users will be notified of pricing adjustments in the ‘Alerts and Reminders’ section of wholesalesurvivalkits.com and/or via email. It is up to the end user to review periodically and User proactively agrees to any changes made to these Terms & Conditions until User advises WSK® in writing that User chooses to terminate reseller account and monthly subscription.
Methods of Payment
Orders from WSK® can be paid for using a valid debit/credit card (Visa, Mastercard, Discover, or American Express) in our secure payment gateway. We also accept Check or Money Order. Orders over $1,000.00 may be paid via wire or ACH as well. Full payment must be received prior to any order shipping.
Monthly Fee
WSK® charges all resellers a subscription fee of $19.99/month upon signing up for our service. By submitting your credit card information and agreeing to these Terms & Conditions, you agree to be charged monthly starting at the time of your submission. WSK® membership has no commitment and can be cancelled at any time. This subscription fee is non-refundable and cancellation will take place at the end of your billing period. Once an account reaches $10,000.00 in lifetime sales, User may request that we waive the fee as long as your account is in good standing and is actively placing orders. Accounts that are inactive for over 6 months will not be eligible for the waived fee.
3rd Party Marketplaces
WSK® allows the use of all 3rd party marketplaces if the products carried by WSK® are listed under the brand name of the company selling them. These markets include, but are not limited to; Walmart, Amazon, Ebay, Etsy, Facebook Marketplace, Shop, Temu, TikTok, Google Shopping, etc.. WSK® allows its customers to sell on these 3rd Party Marketplaces as long as:
Chargeback Policy
If you have a question regarding an order contact us via telephone at 877-724-7548 or via email at info@guardiansurvivalgear.com. If a reseller issues a Chargeback with their bank or credit card company, User will be responsible for reimbursement of the full amount of original charge plus any fees incurred by WSK® or its parent company. This charge will be issued to the reseller regardless of the outcome of the dispute.
Production Lead Times
For large orders, we may require a lead time beyond our normal 2-5 business day turnaround time.
|
Number of Kits |
Business Days for Production |
|
|
10-100 |
5-15 |
|
|
101-1000 |
10-45 |
|
|
1001+ |
45-60 |
The above figures represent estimates. If something occurs out of our control which delays the shipment, WSK® will not be held responsible. Shipping times vary depending on the destination of the products.
Shipment Charges and Drop-Shipping Information
Shipments are sent out UPS from our location in Oceanside, CA 92054.. We ask that you pay close attention to the shipping information as you submit each order. User is responsible for any carrier fees (currently $19) for corrections after shipment has left our facilities (ie – Street Number, Zip Code, etc.)– note that this fee is incurred whether the correction is successful or not. If this fee is incurred by WSK® from the shipping company, we will be passing it onto you unless the error was made on our part.
We ship all small parcel orders out within 2-5 business days with a 14 business day guarantee unless otherwise notified via email or phone. We often can make same day shipments for no additional charge. Sometimes shortages or supply chain issues may occur with products. If there are circumstances where we do not have an item to fulfill an order, we will notify the customer or distributor via email or phone. We will typically either ship the products we do have and then make a second shipment for the missing items as soon as we receive them, or we will wait to ship the entire order together to lower the shipping charges. Please note that it is rare that this will occur but uncontrollable circumstances may cause shortages.
All risk of loss shall pass to Buyer upon delivery to the carrier (normally UPS). Buyer shall be responsible for obtaining insurance if desired.
Freight:
We will need to be contacted directly for a freight quote if the order is over 250 lbs, a notification will show under the shipping information if this is required.
WSK® will generate a freight quote for any large orders and provide an invoice that includes the shipping total. WSK® accepts 3rd party shipping on LTL orders and will supply the dimensions and weight of the pallets so that a BOL can be created. The BOL must be supplied to WSK® 24hrs in advance of the scheduled pickup.
Minimum Advertised Pricing Regulations
WSK® enforces MAP regulation pricing. Minimum Advertised Pricing guidelines are enforced for all our resellers. Guardian Survival Gear® does this to ensure their products retain their value. Ultimately, minimum advertised pricing protects reseller sales. We enforce MAP to ensure that market prices aren’t pushed below cost. Following MAP regulations give resellers a better profit margin on products sold by WSK®. WSK® does regular MAP violation sweeps to identify any resellers who may be violating these regulations.
Resellers who violate MAP are given one to three business days (depending upon severity of the violation) to correct their pricing. If changes are not made within three business days, WSK® may deactivate the reseller’s account and/or the reseller may be put on a do not sell list. Resellers who are found to be consistently returning to pricing below Minimum Advertised Pricing requirements may also be deactivated and/or listed on a do not sell list by WSK®.
MSRP is provided for most WSK® products and can be used as a reference point for market pricing.
Return/Refund Policy
Please see WSK’s full return and refund policy here.
Tax Exemption
All distributors will be tax exempt upon signing a tax exemption paper (uniform sales and use tax document). All resellers are responsible for charging sales tax to their customers as well as reporting and paying tax to state agencies as necessary. In order to be tax exempt for orders shipping to the state of California, distributors must be registered with the California Secretary of State and provide all requested documentation to info@guardiansurvivalgear.com.
Private Labeling
If your company or organization would like to private label our products please view our custom products and labeling page. https://wholesalesurvivalkits.com/wsk-custom-kit-product-policy
Server Abuse
WSK® does not allow bots, spyders, or any other type of sniffing/hacking programs to be run on our servers. This activity will be deemed as server abuse and result in instant account termination. Attacks against our servers and computer systems are strictly prohibited. This includes and is not limited to the following: IP spoofing/VPN redirects, SYN flood attacks, port scanning security hole scanning, etc.
WSK® will act strongly against all types of server abuse. Possible actions against server abuse may include but are not limited to the following: warnings, account suspension or termination, and civil or criminal legal action. Actions taken will depend on the seriousness of the abuse or attack, and the number of times the attack was attempted.
Privacy Policy
Please see WSK®’s full privacy policy here.
Children
Children are not eligible to purchase or distribute WSK®’s products or use their services. Minors must have a parent or adult sign and assume responsibility for the ordering and distribution of products. All distributors must be 18 years old or older.
Copyright Information
All artwork including and not limited to custom graphics, buttons, animations, and other graphics shown on our website or stored on our web server is copyrighted by WSK®, all rights reserved.
Indemnification
Buyer agrees to indemnify and hold WSK® and Guardian Survival Gear® harmless from all claims, demands, liabilities, and obligations including reasonable attorney fees for injuries and/or death of any person and loss of or damages to property by whosoever owned products sold from direct or indirect purchases. This is in exception to claims, demands, liabilities, or obligations resulting directly from sole negligence of WSK®.
Right of Refusal
At its sole discretion, WSK® reserves the right to discontinue reseller accounts.
“We reserve the right to discontinue working with any business or individual we deem dishonest, inappropriate, aggressive, overly demanding or anyone else we view as a hindrance to the peaceful culture of the WSK® and Guardian Survival Gear® offices.”
Additional Terms of Service
WSK® provides its customers with resources to resell and distribute products easily and effectively. All WSK® members are responsible for updating and maintaining their account information.
Membership with WSK®’s reseller program can be terminated at any time by sending written notification via the customer service email info@guardiansurvivalgear.com. Cancellations will be made effective immediately on the next business day and no refunds will be given for past subscriptions fees.
Sales Tax:
Resellers are required to collect sales tax. Reseller agrees to release WSK® of any liability in regard to the collection of sales tax. It is the reseller’s responsibility to manage and pay taxes accordingly based on the state(s) they do business in.
International Shipments:
Distributor’s are required to use their own freight forwarded located within the 48 contiguous US States or shipping provider for international orders under $1000.
For any packages that will be shipping internationally, the customer will need to check with customs officials to assure all items in the order will pass through without any issues. If there is extra documentation that is needed, you will need to notify us ahead of placing the order so we can try to retrieve the documentation before the package leaves our warehouse. Any storage fees related to customs or holds in other countries is the responsibility of the customer to pay. Please note, some documents that we may have to retrieve can have extra charges; you – the reseller – are responsible for paying any extra charges.
Australia Orders: Due to customs rules and regulations we are not able to ship any flammable products to Australia. Any freight orders going to Australia must have a heat treated and stamped pallet.
Per the Return Policy, WSK® will NOT accept any returns for any shipments outside the continental United States.
Canada Orders: Due to customs we are not able to ship First Aid Kits to Canada. All customers are responsible for customs fees, duties, and taxes upon arrival. If fees are refused the package will be abandon and no refund will be issued. Or the customer may pay for return shipping back to WSK® if they would like a refund.
Product Shortages:
If a product shortage does occur substitutions will be shipped in their place. The substitution product will be similar to the original product.
Damaged Items:
For any damaged items, we do process claims with our courier. We do not issue refunds or replacements until the claims process is complete. We require pictures of the damaged product(s) as well as all sides of the shipping carton and the shipping label and require that the receiver holds onto any damaged items and the package it arrives in until notified they can return or dispose of the product.
